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JOIN FOR EARLY ACCESS
BLACK FRIDAY 20% OFF
JOIN FOR EARLY ACCESS

Traditions Made for the Future

We work with artisans from all over Spain to create pieces rooted in tradition, made to live with you, age with you and one day be passed on to the next generation.

Each piece holds within it the hands of the person who made it, the spirit of its region and the beauty of a craft passed down from generation to generation.

Map of Spain with various items pinned to it
CARE GUIDE
Person holding a bowl in front of a kiln with pottery

Care Guide: Make Your Handcrafted Pieces Last a Lifetime.

Made slowly. Made to last.

CARE GUIDE

Frequently asked questions

  • You can find this information on our refund policy page.

  • Spain: always free.
    Rest of the world: free on orders over €150.

  • We hope you love your purchase. If for any reason it isn't what you expected, you can return it free of charge within 14 days of delivery.

    Items must be unused and kept in their original condition and packaging.

    Once we receive your return, processing can take up to 7 business days. The refund will be issued to your original payment method and you'll receive an email confirmation once it has been completed.

    Return address:

    Casa Maricruz
    Calle Neguilla 2, Local 1
    28011 Madrid, Spain

    For any questions about returns, write to us at hola@shopcasamaricruz.com

  • Yes, we ship worldwide. Check our product page for more information on shipping costs and delivery times.

  • Every order is carefully packed with reinforced protective materials so your pieces arrive in perfect condition, international shipments included.

    What's more, all our pieces come beautifully wrapped and ready to gift, with no need for any extra wrapping.

  • All orders are processed within 1 to 3 business days before shipping.

    Once your order is ready, estimated delivery times are:

    Spain: 1 to 3 business days

    Within Europe: 2 to 5 business days

    Outside Europe: 5 to 10 business days, depending on the destination

    Final shipping costs and delivery times are calculated at checkout.

    For customers outside the European Union, customs duties and import taxes may apply, payable by the customer upon delivery.

  • Sustainability is everywhere in our CASA, because nothing is more sustainable than what has endured over time, regenerating itself within society and the land, and springing from both.

    Nothing is kinder to our planet than what is born locally from hands that learned from their ancestors and now carry the wisdom of entire communities.

  • Our Madrid showroom is temporarily closed to the public. We hope to welcome you again very soon!

    If you're not in Madrid, you can find us in a number of stores around the world. See the list of stores here.

  • Yes, once your order has shipped, you'll receive a tracking number by email. You can use this number to follow your package on our carrier's website.

  • Our products are made to be used and enjoyed every day. To help them last a long time, we've created a care guide for you.