FAQs
-
Yes, we ship worlwide. Please refer to our product page for more information on costs and delivery times.
-
Our products are made to be used and enjoyed. To ensure they last a long time, we've created a care guide for you
-
We have a showroom in Madrid that you can visit by appointment. But if you are not in Madrid, you can find us in various stores across the United States, France, Germany, and South Korea. You can see the list of stores where we are located here.
-
Sustainability is everywhere in our CASA, because there is nothing more sustainable than what has been sustained over time, regenerating within society and the earth, and emerging from both.
Nothing is more respectful with our planet than what is locally born from hands that learned from their forebears and now carry the wisdom of entirecommunities.
-
We hope you love your purchase. However, if it is not a match, you can return it within 14 days from delivery at no cost.
The item must be unused, in its original condition and packaging.
Please allow up to 7 working days for your return to be processed. We will refund the original form of payment provided and you will receive email confirmation when complete.
Please returns to:
CASA MARICRUZ
Calle de Linneo 27, local 30.
28005, Madrid, Spain
For any questions regarding our return policy, please send us an email to hola@shopcasamaricruz.com
-
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our shipping partner’s website.
-
All our products are handmade by local artisans in Spain. We take pride in supporting the artisan community and ensuring the authenticity and quality of each piece we sell.
-
Yes, all our orders are carefully wrapped, making them perfect for gifting or treating yourself. You can also include a personalized message at checkout if desired.
-
Yes, we ship worlwide. Please refer to our product page for more information on costs and delivery times.
-
We have a showroom in Madrid that you can visit by appointment. But if you are not in Madrid, you can find us in various stores across the United States, France, Germany, and South Korea. You can see the list of stores where we are located here.
-
We hope you love your purchase. However, if it is not a match, you can return it within 14 days from delivery at no cost.
The item must be unused, in its original condition and packaging.
Please allow up to 7 working days for your return to be processed. We will refund the original form of payment provided and you will receive email confirmation when complete.
Please returns to:
CASA MARICRUZ
Calle de Linneo 27, local 30.
28005, Madrid, Spain
For any questions regarding our return policy, please send us an email to hola@shopcasamaricruz.com
-
All our products are handmade by local artisans in Spain. We take pride in supporting the artisan community and ensuring the authenticity and quality of each piece we sell.
-
Our products are made to be used and enjoyed. To ensure they last a long time, we've created a care guide for you
-
Sustainability is everywhere in our CASA, because there is nothing more sustainable than what has been sustained over time, regenerating within society and the earth, and emerging from both.
Nothing is more respectful with our planet than what is locally born from hands that learned from their forebears and now carry the wisdom of entirecommunities.
-
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our shipping partner’s website.
-
Yes, all our orders are carefully wrapped, making them perfect for gifting or treating yourself. You can also include a personalized message at checkout if desired.